Official CYBERMIDI FAQ Center

Once you join, you will need to respond to your welcome email in order to activate your account. The process is usually instantaneous, but sometimes takes up to an hour based on internet traffic. Make sure you entered a valid email address during your registration.

If you are waiting for your signup confirmation mail, please check your spam/bulk mail folders. The mail systems of AOL/Yahoo/Hotmail/Gmail love to put confirmation mail in there! Please be sure you do not have your spam/bulk mail folders set up to delete spam/bulk mail immediately.

If you still do not receive it, please write to us. If you don't hear back from us within 24 hours, it means that email from us is being sent to your spam folder, or being blocked by your email program or ISP. Make the determination as to what is going on and if you cannot fix it, contact us again from a different email account. We would suggest using or opening a Hotmail or Gmail account.

And don't forget, after you log in for the first time, be sure to visit the New Member area.