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- Do I need to be a CYBERMIDI member to get the MIDI files?
- Are your prices in US Dollars?
- Why do you charge a membership fee?
- Are my rights different if I buy the MIDI or choose membership?
- I need a song but can't find it anywhere. Can you create it?
- Why do you require a one year minimum and what happens if I don't complete the year?
- I'll been double-billed
- When I place a MIDI order, how are my files delivered?
- My membership expired or lapsed. How Do I Renew?
- Which membership plan should I choose?
- Can I get a free sample to decide if membership is right for me?
- Do you accept money orders?
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CYBERMIDI Sales Related Questions
ID #1044
I'll been double-billed
Double billing occurs when the customer knowingly, or unknowingly clicks the submit button on an order more than once.
To avoid this from happening, after placing an order, if you received any error messages/page not found errors, etc, do NOT click your back button. Check your email to verify if the order went through. If after 10 minutes you do not receive anything, place your order again.
If for any reason you were double billed, write to sales @ cybermidi DOT com. Be sure to forward one of your email receipts. Let us know if you would like a refund or prefer store credit.
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Related entries:
- Why do you require a one year minimum and what happens if I don't complete the year?
- What does the "Expiration date" on my membership mean?
- My membership expired or lapsed. How Do I Renew?
- Which membership plan should I choose?
Last update: 2006-06-12 10:34
Author: Flash
Revision: 1.0
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